Returns & Exchanges

At Open Box Electronics & Computers, we stand behind our quality with a 30-day satisfaction guarantee on all certified open-box and refurbished items. If your purchase doesn't meet your expectations, we offer a streamlined return process to ensure you get the right tech for your needs.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the item you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Device

  Securely place the item in its original packaging, including all cables, manuals, and accessories to ensure a full refund and avoid restocking fees.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping your tracking receipt for reference.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition and serial number, we will process your refund to the original payment method within 3-5 business days.